Practice Policies To Be Aware Of: 

  • Payment is due at time of service. Click to see our Payment Options for additional information. 
  • Due to legal restrictions, once medications leave the building, they cannot be returned. 
  • Adhere to our Mutual Respect Agreement:
    I understand that Aurora Animal Care Center is a healing environment, and respectful communication and collaboration between our team members and you, our client, is essential to provide optimal patient care. I understand that just as I would expect empathy, patience, honesty, and kindness from the team at AACC, our team is deserving of the same.
    There is ZERO TOLERANCE for all forms of aggression and disruptive behavior. Such behavior will result in termination of the veterinary-client-patient relationship.
  • Rabies vaccines are required for every pet that is handled in our practice. Health considerations and vaccination limitations are considered on a case by case basis by a veterinarian.

  • Long term medication use requires monitoring blood work as determined by your veterinarian. We use best practice in our clinics and will maintain the highest standards of care for our patients.

  • Annual heartworm tests are required for dispensing heartworm medication. Retesting is required if there are lapses in heartworm prevention administration to your pet. If you have questions regarding this, please see the American Heartworm Society's Guidelines which we follow closely. 


Appointments

Finding an appointment is easier with three locations but please know we do not see walk in appointments. We only see scheduled appointments. Our appointment book is computerized which allows us to efficiently make appointments for you and your pet, see their records at each location, as well as see previous treatments, prescriptions, vaccinations, and exam forms. Our Client Service Team will attempt to accommodate all requests to the best of our ability.


We see the following species / types of pets:

Because a number of veterinarians practice at Aurora Animal Care Community, we can care for many types of pets:

  • Dogs
  • Cats
  • Rabbits*
  • Pocket Pets*
  • Reptiles*
  • Birds*

*Select veterinarians only. Contact us for more information.